op5 Monitor version 6.1 released

We are happy to be able to release a new version of our IT Monitoring software, op5 Monitor. op5 Monitor 6.1 includes a wide range of upgrades and new features, many of which focus on enabling user customization. The approach is that op5 Monitor 6.1 enables the necessary flexibility in an easy-to-use format. While traditional monitoring solutions have been designed by and for technicians and are often daunting to navigate and adapt, the data and presentation in op5 Monitor 6.1 can be refined down to an individual level, directly in the GUI, through a structure of available filters and list views.

Another noteworthy addition is Failure Prediction, a feature that can utilize historical performance data to predict when a service will hit warning or critical levels – for instance, that hard disk space may run out in the next few months, allowing these issues to be handled well in advance. Op5 Monitor 6.1 also supports Adaptive Thresholding, allowing for a more flexible way of setting warning levels that takes historical business loads and recurring traffic peaks into account, thereby further reducing the number of alarms caused by sudden but not abnormal peaks or loads in the datacenter.

New features in op5 Monitor 6.1

  • API Improvements – new and improved ways to extract data from your op5 Monitor system.
  • BisCheck – a new module for adaptive thresholding for reducing unnecessary alarms.
  • Improved Filters and List Views – for a fully customizable and individual user experience, with custom columns based on custom variables
  • Trend Analysis – calculating of historical graph data to predict likely future issues early on.
  • Visualization tool Nagvis updated to version 1.7.3.

More Information

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Can organizations reduce IT cost through IT Monitoring?

In today’s tougher economic climate organizations must keep a tight control on IT costs and at the same time maintain IT services and support business-essential processes. Saving cost and delivering stable IT do not always go hand-in-hand and organizations operating in this economic climate, a tighter budget means that price/ TCO often wins over features and functions needed.

Our experience in the global IT monitoring arena has shown that op5 Monitor can help to greatly reduce cost associated with IT operations – while improving IT performance and service delivery. We do not skimp out on delivery of functions and features needed to satisfy our customers, rather the opposite.

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Dynamic and adaptive thresholds with Bischeck in op5 Monitor 6.1

Until now, op5 Monitor has only supported static thresholds for checks. This means we are limited to define one maximum or one minimum value to express the threshold that is valid in all situations for the service we monitor. To have one single value that is correct for all days in the week and for all hours of the day is not very likely. The risk is that we will get too many or too few alarms and there is even some service metrics that we won’t be able to set a threshold for due to their dynamic behavior. This is especially true when trying to monitor application and business related services that follow the dynamic of the business load Continue reading

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Maintenance release of op5 Monitor 5 series available

A maintenance release of op5 Monitor, version 5.8 is now available. This release is only intended for customers who for their own reasons can not upgrade to CentOS 6.x or RedHat 6.x as the underlying operating system, as this is a requirement for an upgrade to Monitor 6.

The op5 Monitor 5.8 release brings a new core module, based on Nagios 4 as well as Livestatus and Merlin. Those feature was introduced in the op5 Monitor 6 series but are now made available in 5.8. op5 Monitor 5.8 is possible to run on operating systems based on CentOS 5 and Red Hat Enterprise 5.

The most current release of op5 Monitor is 6.07 and there is a beta version available of the upcoming 6.1 release that will be made publicly available May 14th.

Release Notes

Release notes for op5 Monitor 5.8

Download op5 Monitor 5.8

Customers can download op5 Monitor 5.8 from our download archive.

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op5 Monitor 6.1 Beta available for download

op5 Monitor 6.1 is due for public release May 14 and the beta version is now available to download for test and evaluation. We are eager to get feedback from you, so let us know what you think! Please sen feedback and report any issues to https://bugs.op5.com or to our user list op5-users@lists.op5.com (and not to our regular support). Continue reading

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op5 Monitor 6.1 API improvements

We are constantly improving our HTTP API (REST) that was introduced in op5 Monitor 5.7. Our first steps was to make it possible to fetch status data and to query and modify the running configuration. This enables you to fetch historical data used for reports for use in third party applications (like Qlikview, Crystal Reports, Jasper Reports etc) for further analysis. Continue reading
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What´s new in op5 Monitor 6.1?

op5 Monitor 6.1 is due for public release May 14. It will contain some new features that has been requested by our customers and we would like to take the opportunity to elaborate a bit on these and explain a bit more in detail what to expect.

API improvements
We are constantly improving our HTTP API (REST) that was introduced in op5 Monitor 5.7. Our first steps was to make it possible to fetch status data and to query and modify the running configuration. This enables you to fetch historical data used for reports for use in third party applications (like Qlikview, Crystal Reports, Jasper Reports etc) for further analysis.
Since we have historical data in different forms and for different purposes (like performance data, alert data, comments and report data) we decided to limit the scope for this release and focus on report data.

The data returned from the API call will be in a “raw” format and will usually have to be processed further. Our intention is to implement the first step in the ETL model (http://en.wikipedia.org/wiki/Extract,_transform,_load). This means that we will provide a way to Extract the data from your op5 Monitor system but it will hence not include the Transform or Load step since these will be different depending on the intended use of the fetched data.

We will continue to develop and enhance our API in the future and if you have or are planning any integration with your monitoring solution, the API is definitely the recommended, future proof way forward.

Dynamic and adaptive thresholds with Bischeck
Until now, op5 Monitor has only supported static thresholds for checks. This means we are limited to define one maximum or one minimum value to express the threshold that is valid in all situations for the service we monitor. To have one single value that is correct for all days in the week and for all hours of the day is not very likely. The risk is that we will get too many or too few alarms and there is even some service metrics that we won’t be able to set a threshold for due to their dynamic behaviour. This is especially true when trying to monitor application and business related services that follow the dynamic of the business load

With the integration of Bischeck with Monitor 6.1, we now have a solution to enable dynamic and adaptive thresholds as a complement to the normal static threshold solution.

So what does dynamic and adaptive thresholds mean and what benefits will we achieve?

With Bischeck we can define different threshold profiles depending on the time of the day, day in a week or in a month. This means that we can set thresholds for any service where we expect some increase and/or decrease in the metric during a day period.
We can define thresholds based on historical data. This enables us to express different kinds of threshold baselines. As an example we can specify that the expected threshold at 12:00 should not be 5% higher or lower than the calculated average of the measured metrics at the same time from the 5 previous days. Bischeck supports several mathematical functions to calculate thresholds in run-time.
We can have multiple threshold rules for the same service. As an example for a file system utilization service we can combine the classic 90% utilization of the file system and a threshold that checks how quickly the utilization change by using historical data to calculated a utilization delta over a time period.
We can use data collected for one or multiple services as input when calculating the threshold for a different service. This adaptiveness is excellent when you have some service metric that drive the business process, like the number of visits to your web shop would probably have some effect on the number of expected orders, cpu utilization, application threads, etc. This means we can set the thresholds in relation to data that matters and not just a single value.

For a more in-depth presentation of the capabilities of Bischeck and testimonials etc, we recommend a visit to www.bischeck.org.

Please note that Bischeck won’t be shipped with op5 Monitor but it will be possible for our customers to install it through yum once a valid license has been installed on the system.

GUI changes
Filters and List View
As mentioned in a previous blog post (http://blogs.op5.com/news-in-the-user-interface-available-in-op5-monitor-6/), op5 Monitor 6 is capable to monitor far bigger environments than ever before. This has made us realize that it’s time to abandon the previous concept of displaying everything and leave it up to the user to spot the problems by simply scanning through the page focusing on the colours. The search capabilities introduced a couple of years ago in op5 Monitor 5.0 was a great success and has always been a very appreciated feature by many of our users. Now that we are monitoring thousands of hosts and even more services, the search functionality has reached its limits.

This is why we are now introducing Filters together with a new List View.
Basically, the filters makes it possible to customize your views instead of requiring that you adapt your eyes.

Let’s say you want to only view hosts and services with a name that starts with either “win” or “linux” and that are members of the servicegroup “databases” or the hostgroup “webservers”, with a specific state, that has been checked and not in scheduled downtime and flap detection is turned off. With the new listview you can now filter out that information in just a few clicks. It is also possible to create complex filters using regular expressions together with AND/OR in a way that wasn’t possible before. You can save the filter – and include it in another filter! We have also thought of the possibility to make a filter “global” to be able to share your filters with other users on the same system. As you can see, the possibilities are practically endless.

Listview op5 Monitor

As seen in the screenshot above, it is possible to create and edit the filters using a GUI or by using the rather intuitive query language (at least if you are familiar with other query languages). The result of your filter is always shown in the background and is updated as you type, making it very easy to find what you are looking for.

saved query op5 Monitor

The only possible drawback to this is that you might miss some information in the “Status Totals” widget at the top of the listings. In previous versions, we also showed host information in the service listing and a total count. This had to be removed from this version due to technical reasons but we believe that it’s a small price to pay to get the new possibilities that the filters mean. Please let us know if this removed functionality is something that is extremely important to you.

Trend analysis

By calculating historical graph data we can now predict when a service will hit warning or critical level. As this feature is added as a normal graph template, this information is automatically available in all standard reports, if you choose to include it.


Other changes
I just wanted to mention some of the other changes that might be of interest:

  • Sorting of comments in reversed chronological order
  • Updated our Nagvis version to 1.7.3
  • Made Ninja icon set default in Nagvis
  • Create custom columns from custom variables in listview
  • Make it possible to select what columns to show (and in what order) in the new listview (per user setting under My account)
  • Make number of columns in Tactical Overview customizable (global setting)
  • Dynamic action button in service details (extinfo) by the use of custom variables.
  • Added a plugin to monitor domain expire date (does not work with .de .no .at .ch since these domains don’t publish expiry date in whois).
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How Monitoring can make SaaS ”Better, Cheaper and Faster”

Better, cheaper and faster are three very relevant claims from any ”as a service” offering. So what can we at op5 do to support this?


Better

Every SaaS has its own unique twist to why there service are better then the competition. Two core values in any SaaS offering are often availability and performance capabilities.


#1 op5 Monitor delivers a clear unified overview of your service delivery performance and availability metrics as well as details of the underlying supporting IT infrastructure such as hardware, software, cloud or virtual environments, regardless of where it is located. When numbers are great – show them and prove your excellence vs. your competition!


#2 Worst case scenario – you have major problem with in your IT environment, op5 Monitor will keep your MTTR (mean time to repair) at the lowest possible level, by suppressing all host alarms that come from hosts behind the faulty one, thus enabling a more streamlined and efficient work-flow.


Cheaper

Producing and delivering a SaaS service costs money. How much depends on how good you utilize your IT infrastructure investments and your skilled IT staff. The better and more efficient you can handle these types of resources – the lower you can keep cost of producing and maintaining your services.


#1 op5 Monitor tracks performance utilization on both key components as well as the overall services within your IT infrastructure. Knowing your own performance numbers and data is fundamental to effectively tweak and maximize utilization to obtain the perfect balance that ensure high quality delivery of services both internal and external.


#2 op5 Monitor tells you where there is a potential problem and what devices/ services are effected. It basically assures that any irregularities, status changes or critical notifications are filtered out and immediately forwarded to on-call IT administrators. Enabling a quick prioritization when it comes to using your skilled (expensive) IT staff, so you avoid all the detective work finding out who in your IT staff that should put out the fire.  Effective usage of your IT staff can have a direct impact on lowering the cost of the product, hence your product or service can be cheaper for the market or you have better margins than your competition.


Faster

All SaaS offerings are based on volume. Your service will need to be fast – if your service is fast – what do you think your monitoring system need to be? – Yes, very fast!
Achieving a fast SaaS experience is a complex challenge. Lot’s of new technology is being put to the market that you might want to use.


#1 op5 Monitor is the fastest monitoring system in the market today. It’s developed to support a native distributed set-up. Minimum database usage within the system and performance optimized GUI enables not only extremely fast data processing, but also fast visualization of the data.


#2 op5 Monitor is fast to deploy but also when it comes to every day usage, i.e. do a mass configuration, change a couple of hundred servers in three mouse-clicks. Auto configure or integrate with 3rd party system via REST API for complete automation are just a few things that enables you to succeed in a fast moving business.


We want to help you make your SaaS offering Better, Cheaper and Faster! Please let us know how we can support you.


/ Jan
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Release of op5 Logserver 3.7.1

We are very excited to improve op5 Logserver even further and we are proud to announce our release of op5 Logserver 3.7.1. Big thanks to everyone in our development team for a job well done! op5 Logserver 3.7.1 includes various new features and fixes.

Product: op5 Logserver
Release Number: 3.7.1
Release Date: Feb 14 2013
Release Type: Micro Release
Previous Release: 3.7.0

What’s new in op5 Logserver 3.7.1?
Support for the latest and greatest operating system versions
op5 Logserver 3.7.1 supports 64 versions of CentOS 6, RHEL 6 and op5 Appliance System 6. 64-bit versions of CentOS 5, RHEL 5 and op5 Appliance System 3.5 are also supported.

To try Logserver 3.7.1, download it from our download area (You’ll need to register if you haven’t already)
For more information regarding op5 Logserver 3.7.1, please read the release notes.

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A beginners guide to op5 Demosystem

First time you enter op5 Monitor is like visiting a new super market – you know the super market have what you are looking for, but probably not what aisle you should go to. When logging in for the first time into the op5 Monitor live demo – we want to provide you with a with a few shortcuts that you might find useful. See these shortcuts as a map of the super market that aims to give you a first glance of what you could find in op5 Monitor.
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